Last Updated: February 2025
Cookie Policy
We believe you should know exactly what happens when you visit soryntalexa.com. This document explains how we use cookies and similar tracking technologies to make our financial stability analysis tools work properly and improve your experience.
What Are Cookies Anyway?
Cookies are small text files that get stored on your device when you visit websites. They're not programs and can't carry viruses. Think of them as digital sticky notes that help websites remember things about your visit.
When you use our financial analysis tools, cookies help us remember your preferences, keep you logged in, and understand how people interact with our platform. Without them, you'd need to re-enter your details every time you navigate to a different page.
We also use similar technologies like web beacons, pixels, and local storage. These work alongside cookies to provide a smoother experience across different devices and browsers.
The Types of Tracking We Use
Not all cookies serve the same purpose. Some are absolutely necessary for basic functionality, while others help us improve our services or understand user behaviour.
First-Party vs Third-Party Tracking
First-party cookies come directly from soryntalexa.com and stay within our ecosystem. Third-party cookies might come from external services we use for analytics or functionality enhancements.
We're selective about third-party services because we take your privacy seriously. Any external tools we integrate have been vetted to ensure they meet Australian data protection standards.
Managing Your Cookie Preferences
You're in control. Modern browsers give you several options for managing cookies, though the exact steps vary depending on which browser you use.
Chrome Users
Go to Settings → Privacy and Security → Cookies and Other Site Data. Here you can block third-party cookies, clear existing ones, or set site-specific exceptions.
Firefox Users
Navigate to Settings → Privacy & Security. Firefox offers enhanced tracking protection with standard, strict, or custom settings that you can adjust based on your comfort level.
Safari Users
Open Preferences → Privacy. Safari blocks many third-party cookies by default and provides options to prevent cross-site tracking entirely.
Edge Users
Access Settings → Cookies and Site Permissions. Edge provides tracking prevention levels from basic to strict, giving you granular control over what gets tracked.
Keep in mind that blocking all cookies might prevent certain features from working properly. Our financial analysis dashboard, for instance, needs some cookies to save your work and maintain secure sessions.
How Long We Keep Cookie Data
Different types of cookies stick around for different periods. Here's what you can expect:
Session Cookies
These disappear when you close your browser. They're temporary helpers that manage your current visit but don't create any lasting footprint.
Short-Term Cookies (1-30 days)
Preferences and recent activity tracking typically last about a month. This helps us remember your choices without cluttering up your device indefinitely.
Long-Term Cookies (up to 12 months)
Some analytical cookies last longer so we can spot trends and seasonal patterns in how people use our financial tools throughout the year.
Extended Storage (up to 2 years)
Authentication tokens and security-related cookies occasionally need longer lifespans to keep your account secure without constant re-verification.
What We Actually Do With This Information
The data we collect through cookies serves specific, practical purposes. We're not collecting information just for the sake of it.
Improving Our Financial Analysis Tools
When we see that users struggle with a particular feature or abandon a process midway, that tells us something needs fixing. Cookie data helps identify these friction points so we can address them in future updates.
Security and Fraud Prevention
Unusual patterns in cookie data can signal potential security threats. If someone tries to access your account from a completely different location using different devices simultaneously, that raises flags in our system.
Technical Performance
Loading times, error rates, and system crashes all leave traces in our cookie data. Our development team monitors this information to catch problems before they affect large numbers of users.
Understanding User Journeys
We track how people move through our site to understand what works and what doesn't. If everyone's abandoning a particular workflow, we need to know why and fix it.
Your Rights Regarding Tracking Data
Australian privacy regulations give you specific rights about your data, including information collected through cookies.
You can request access to the tracking data we've collected about your usage patterns. You can ask us to delete this information, though doing so might reset your preferences and settings.
If you have concerns about how we're using cookies or want to exercise any of your rights, our support team can walk you through the process. We're required by law to respond to these requests within a reasonable timeframe.
For accounts that have been inactive for more than 18 months, we automatically purge most tracking data as part of our regular data maintenance procedures.
Changes to This Cookie Policy
Technology changes. Regulations evolve. Our services improve. This means our cookie policy might need updates from time to time.
When we make significant changes to how we use cookies, we'll notify active users through email and display a prominent notice on the platform. Minor clarifications or updates to reflect new browser features typically happen without notification.
The "Last Updated" date at the top of this page always reflects the most recent version. We recommend checking back occasionally if you're curious about any changes.
Questions About Our Cookie Practices?
We know privacy policies can be confusing, and you might have specific questions about how cookies affect your use of soryntalexa.com. Our support team is available to clarify anything that seems unclear.
Port Macquarie NSW 2444, Australia